Gameplay involves seating customers and guiding Flo around the restaurant to serve customers. If enough money is earned after each level, the player progresses to the next. As the game progresses Flo updates the dilapidated restaurant she begins with and builds three further restaurants, which provide new settings. Gameplay centers around catering to customers to gather as much money as possible. Flo can be moved around the restaurant to complete tasks. As customers arrive in the restaurant, the player must drag and drop them onto a table, where they sit down and read menus.